Policy & Announcements
Last updated September 30, 2022
The pool is available for hotel guests only. Hotel locals may purchase a cabana package or spa treatment ($200 or more), to also have access.
Please note that the maximum occupancy on our guest room balconies is two persons (2), when signing your registration card you accept responsibility for adhering to this maximum.
Vehicle is accepted for parking only. We assume no liability for fire, theft, vandalism, flood or damage. In no event will we assume liability for damage or injury sustained through faulty brakes or other equipment failure. All claims for adjustments must be presented before vehicle leaves facility. Not responsible for articles left in vehicles nor will company accept possession or bailment of such articles. No employee has authority to vary or increase our liability. Please remove all personal belongings from your vehicle.
The safe in your hotel room is provided for your use during your stay. Please use the safe to secure your personal effects. The hotel assumes no responsibility for unsecured valuables.
MAKING YOUR RESERVATIONS
When booking four (4) or more rooms, different policies and additional terms may apply. Please contact us at email@example.com for more information and further assistance.
Some rates have special requirements at check-in. Please verify that you qualify for the rate that you have reserved. We are not obligated to honor special rates if you do not qualify or do not have proof of qualification.
Although we will do our best to accommodate special requests, all special requests are subject to availability and may be subject to additional charges. There is no guarantee that your request will be honored.
MODIFY/CANCEL A RESERVATION
To view, change or cancel your reservation, please email firstname.lastname@example.org or call 310-277-2800. Any modification to a reservation is subject to the hotel’s availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. If you require further assistance, please contact Mr. C Beverly Hills.
RESERVATION GUARANTEE RULES
For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.
HOTEL AMENITY FEE
In order to serve our guests and clients with the best available amenities, Mr. C Beverly Hills has implemented a Hotel Amenity Fee of $31.18 inclusive of tax per night. The amenity fee ensures the following benefits and services below are available year round for guests at Mr. C Beverly Hills. The Amenity Fee program includes but is not limited to the following:
- High-speed wireless internet access ($15.99 value)
- 15% off food in the Restaurant at Mr. C for lunch and dinner when spending $50 or more. Excludes breakfast, alcohol and gratuity, may not be available during special events
- Daily Martone bike usage based on availability
- Business kiosk station access
- PressReader Daily Newspaper
- Welcome Bellini upon arrival (ON HOLD DUE TO COVID)
- Morning selection of teas and coffees served until 10am daily in the lobby bar
- House Car Service within 3 miles. Service is based upon availability and hours are subject to change (ON HOLD DUE TO COVID)
There is a package-handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
The hotel is 100% non-smoking. $500 Penalty applies.
For non-us hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences.
When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you have any questions.
We will not be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond our control. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, fire and explosions.