Policy & Announcements

POOL

The pool is available for hotel guests only. Hotel locals may purchase a cabana package to also have access.

BALCONY

Please note that the maximum occupancy on our guest room balconies is two persons (2), when signing your registration card you accept responsibility for adhering to this maximum.

VALET

Vehicle is accepted for parking only. We assume no liability for fire, theft, vandalism, flood or damage. In no event will we assume liability for damage or injury sustained through faulty brakes or other equipment failure. All claims for adjustments must be presented before vehicle leaves facility. Not responsible for articles left in vehicles nor will company accept possession or bailment of such articles. No employee has authority to vary or increase our liability. Please remove all personal belongings from your vehicle.

SAFE

The safe in your hotel room is provided for your use during your stay. Please use the safe to secure your personal effects. The hotel assumes no responsibility for unsecured valuables.

MAKING YOUR RESERVATIONS

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”) provided by Synxis, owned and operated by Sabre Hospitality Solutions. While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its own terms of use and privacy practices. Alternatively, you are welcome to call us 1-844-208-0064, select Option #2, and speak with one of our customer service representatives to make a reservation.

GROUP RESERVATIONS

When booking ten (10) or more rooms, different policies and additional terms may apply. Please contact us at sales@mrcbeverlyhills.com for more information and further assistance.

RATE REQUIREMENTS

Some rates have special requirements at check-in. Please verify that you qualify for the rate that you have reserved. We are not obligated to honor special rates if you do not qualify or do not have proof of qualification.

SPECIAL REQUESTS

Although we will do our best to accommodate special requests, all special requests are subject to availability and may be subject to additional charges. There is no guarantee that your request will be honored.

MODIFY/CANCEL A RESERVATION

To view, change or cancel your reservation, please email reservations@mrchotels.com or call 310-277-2800. Any modification to a reservation is subject to the hotel’s availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. If you require further assistance, please contact Mr. C Beverly Hills.

RESERVATION GUARANTEE RULES

For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.

HOTEL AMENITY FEE

In order to serve our guests and clients with the best available amenities, Mr. C Beverly Hills has implemented a Hotel Amenity Fee of $31.18 inclusive of tax per night. The amenity fee ensures the following benefits and services below are available year round for guests at Mr. C Beverly Hills. The Amenity Fee program includes but is not limited to the following:

• High-speed wireless internet access ($15.99 value)
• Daily bike usage based on availability
• Business kiosk station access
• PressReader Daily Newspaper
• Welcome Bellini upon arrival
• Morning selection of teas and coffees served from 7am until 10am daily in the lobby bar

PACKAGE HANDLING

There is a package-handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

SMOKING

The hotel is 100% non-smoking. $500 Penalty applies.

EXCHANGE RATE

For non-us hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

RATE/RESERVATION VALIDITY

Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences.

EARLY DEPARTURE

When you check-in, you will be asked to confirm your departure date. You may be able to change your departure date without a penalty if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged the early departure fee. Please contact the hotel if you have any questions.

FORCE MAJEURE

We will not be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond our control. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, fire and explosions.